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IT Facility Management Services

We transform Technical Intelligence into Organisational Intelligence for your business processing which works not less than a magic wand that smoothens everything on the go.

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Home Managed IT Services IT Facility Management services
Our IT Facility Management services have been designed to ensure smooth delivery of services to allow clients to focus on their core business thereby reducing operational costs by outsourcing basic as well as advanced facility management tasks from a trusted source, like us. This would help to focus on the betterment of the IT Infrastructure, like the applications and tools available can be utilized for immediate deployment to achieve operational efficiency
  • We specialize to provide remote management support and cost-effective methods to manage as well as protect enterprise networks, systems, and applications.

  • Our services comprise a comprehensive, integrated suite of services to manage clients distributed computing environment as a single entity – all with a single point of accountability

  • Also, our facilities include desktop management, management server solutions, network management & security management.

Maintainance Contract
on SLA Based

  • At Silver Touch, we understand that each client’s business context is unique
  • Silver Touch allows you to tailor your maintenance service contract based on your specific needs.
  • We adapt our maintenance offers for companies operating across country.

Choose your SLA?

Before choosing the right SLA, you should first identify the level of criticality of your installed base.

SLA should follow the evolution of your activities

Maintenance Contract Service Offerings

Key Benefits24 x 7 help Desk AccessProblem AnalysisDiagnosisProvision of an action PlanSpare PartsOn-site InterventionProject Reporting
Spare Management
Remote Support
Remote + Spare Support
Full Support
On-demand Support

Tecnhnical Manpower
Deployment

Silver Touch has been the most trusted partner for the manpower needs in the IT domain. We have enabled many customers in managing deployment of IT staff, increasing quality of services and greatly reducing risks.

With Silver Touch as the manpower service provider, the customer will benefit from our vast experience, expertise and local presence in the following areas:

  • Software development
  • IT Infrastructure management
  • Project Management
  • Facility Management
  • Operations & Maintenance Staff

IT Asset Warranty Upgrade & Management

We provide range of IT Asset Warranty Upgrade and Management support for a wide range of models and manufacturers
Protect your IT infrastructure and your business.
We offer warranty services ranging from upgrades and renewals on all major OEM.

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