Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) complement each other, thus helping reduce costs and improving the overall profits for the organization. The ERP market grew by 3.8%, and SAP Business One stands to be a leader for enterprise solutions. At the same time, statistics revealed by Gartner claim, the global CRM market will rise to $36.5 Bn by 2017. With a market share of 18.4%, Salesforce is ruling the CRM market. An efficient company is an outcome of a successful marriage of ERP & CRM solutions.
A business experiences a lot of complex problems, which need to be sorted out like a complex customer service chain, inefficient business processes, availability of inaccurate data, independent verticals within the company etc. which leads to inconsistent communication, reduced productivity, and dissatisfaction among the customers.
How Silver Touch Delivers Value with SAP Business One?
Integrate core business functions to improve ROI with reduced costs
Automate key business processes like finance, accounting, operations and human resources with the ideal solution-SAP Business One. From administration to project management to optimal utilization of resources & inventory management, this solution helps achieve success through the different verticals.
Automate Processes: Evaluate the processes, identify problems, trends & opportunities and deliver solutions accordingly
Analytics: Get real-time access to data, and make informed decisions for your business
Mobility: Manage key business processes and run your business while on-the-go
Cloud: Streamline the different processes with reduced total cost of ownership for a more scalable and future proof solution
Operation Efficiency: With the intuitive interface and real-time availability of data, increase operational efficiency, to gain more productivity
Increased Profitability: Efficient business processes and productive employees with better infrastructure and asset utilization help improve profitability
How Silver Touch Delivers Value to Salesforce & SAP B1?
Transform customer interaction to results with efficiency & reliability
Salesforce & SAP B1 are both flexible & dynamic platforms, that have grown and innovated in tandem with business needs. CRM & ERP enhances your customer relationship and enterprise needs by allowing you to integrate easily with other systems, and also develop your own applications over them.
Strategy Build: Complete understanding of your business, and knowledge of top notch technology helps deliver well structured strategy & roadmap
Data Migration: Complete data analysis, cleansing as well as migration from legacy CRM systems
Connect: Perfect environment for collaboration to enhance customer experience and interaction
Integrated Marketing Management: Enhance marketing effectiveness for optimal results with reduced costs to make your business customer-centric and innovative
We can help you with following CRM/ERP solutions:
- CRM Software Systems
- Customer Relationship Management Software
- Salesforce Customization
- Salesforce Add-on development
- CRM Software Application Development
- ERP Software Solutions
- ERP Software For Small Business
- Cloud Based ERP Solutions
- ERP Software
- ERP Accounting Software
- SAP B1 Implementation
- SAP B1 Customization
- SAP B1 Add-on development
- SAP B1 SMS Add-on
- SAP B1 Outlook Add-on
- SAP B1 Logistic Solution
- Enterprise Mobility Solutions