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  • Importance of IT Infrastructure Management for your Business in 2021

    IT Infrastructure Management
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    In today’s time, technologies have become an utmost important part of business houses. The increasing need and use of technology in business houses have created an immense need for an organization’s operating components to manage the Digital workplace. Engagement in IT infrastructure means taking control over your organization’s IT environment, it includes network cloud computing, server data, applications, etc. 

    Managed IT services are crucial to maintain and manage IT infrastructure to overcome traditional challenges and establish better stability in business and technology. In this blog we are going to see the importance of IT infrastructure management to ensure the growth of your companies and various ways to improve it. But before digging deep into this topic, let’s know the basics of IT infrastructure management. 

    IT Infrastructure Management- Brief Introduction

    Simply put, IT Infrastructure management is the management of IT processes and policies. It also includes all physical components that support all activities and services required to support business needs and functions. Physical components such as networking hardware and computers are the primary focus of IT infrastructure management. It deals with managing key IT infrastructure required to deliver business services, including business applications and networking components.

    Managed IT services can play a vital role in managing capacity monitoring, asset lifecycle, network utilization, energy consumption, service updates, and security operation center (SOC). Simply put, these services can take care of the physical and digital infrastructure of modern enterprises. 

    IT infrastructure management can be divided into three sub-categories of management.

    System management includes the administrator of all IT assets found within a data centre and covers the overall context of IT infrastructure management. It also includes log management, workload automation, configuration management,

    integration of cloud-based application services and security-focused initiatives.

    Store Management is a critical part of IT infrastructure management. The availability of data storage is limited in Digital Workplace. It is an oversight of data-storage technologies and resources, such as storage provisioning, data compression, virtualization, and data security.

    Network Management is the management of security networks. It also includes an element of security, as IT operators must maintain visibility into the network to control the organization’s network security against unauthorized access and data breaches. A security operation center can safeguard the networks from a remote, single location. 

    Also Read- 10 Key Benefits of Managed IT Services for Small to Mid-Sized Business

    While many businesses prioritize hiring data engineers and data technology experts for managing IT services, the need for IT facility management is becoming a trend to oversight a business IT infrastructure from a facility standpoint. The roles of IT facility management are optimizing synergy between digital assets and workplace facility, cooperate with IT support to install and service IT assets, and managing the physical environment of vital IT infrastructure. It keeps the workplace connected. IT infrastructure goes hand in hand with IT facility management Technology Infrastructure Library (ITIL) framework.

    Managed IT Services in an organization are an integrated part of the workplace to ensure security and efficient growth. IT infrastructure management and facility management provides the overall control over IT infrastructure and become a need to run an organization efficiently. So, let’s look over the importance of IT infrastructure management in businesses.

    Importance of Managed IT Infrastructure in Enterprises

    Ease of operation, increased transparency, and reduced overheads are some noteworthy benefits of managed IT infrastructure services. You can expect the following outcome from IT infrastructure management and IT facility management. 

    • Quick response challenges and unwanted conditions

    • Agility and flexibility for implementing proactive strategies

    • Automation for reducing effort, cost, and risks of human errors

    • Better capacity planning and meaningful insights in real-time

    • Streamlining processes for freeing employees to focus on other productive tasks

    • Enhanced customer experience and satisfaction

    • Reduction in machine downtime and decreased repair time

    IT service providers tend to integrate the advancements of cutting-edge technologies for offering enterprise-grade managed IT services. What’s more, mobility and cloud-driven solutions can bring in many possibilities for modern enterprises. All you need to find a trusted and experienced service provider to get the benefits like


    • Disaster Management- You can hire dedicated developers who provide managed IT services to remain proactive in predicting or managing disasters. 

    • Enhanced Security- It is possible to establish an SOC (Security Operations Center) to improve cybersecurity and manage threats effectively. 

    • Higher Scalability- Outsourcing IT infrastructure management and IT facility management can help companies to scale up or down operations. 

    • Improved Experience- End users can get excellent experience from the managed IT infrastructure and digital environment. 

    Apart from these benefits, companies can retrieve the corporate data as and when necessary while remaining compliant with all the regulations. Here are some of the effective ways to improve IT infrastructure management. 

    How to Improve IT Infrastructure Management

    • By implementing automation to increase efficiency

    • By storing the corporate date to the cloud

    • By creating a system to streamline submissions and monitor issues

    • By tracking reports in real-time

    It is better to contact a reputed IT consulting company to integrate managed IT services into your existing system and leverage the benefits of technological advancements.  

    Concluding Lines

    In recent times, technology has become an integrated part of business and many IT consulting companies come into business to provide various IT services to enterprises.  Implementing IT service management enables organizations to think strategically about business technology needs and helps to deliver competitive edge in 2021 and beyond.

    Silver Touch Technologies is your one-stop destination for all managed IT services. Whether it is IT infrastructure management or setting up a digital workplace, we assist you to transform your core processes and manage all the operations seamlessly. We also provide SOC (Security Operation Center) services to safeguard your confidential data and business system. If you want to know more about our services, just drop us a line at info@silvertouch.com and we will get back to you soon.

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