Managed IT Services - NOC Services

Silver Touch Technologies Ltd. is best described as one of the most powerful force that’s been active in the world of IT, ever since the advent of the digital age.

Established 16 years ago, Silver Touch is a company whose ambivalent vision encompasses an entire gamut of core competencies as Managed Service Provider (IT Infrastructure Management Services/ Remote Management Services, Business Continuity Planning/Disaster Recovery Services), Software Development Lab (Application Development Services and Application Management & Maintenance services), Business Process Outsourcing services.

Silver Touch offers Managed IT Services, NOC Services, Remote Infrastructure Management, Remote Management Services, Data center services, Security and Backup, Mail Management, IT Infrastructure Management, etc.

Silver NOC - Ensuring highest uptime of your business

Maintaining uptime is critical job. Organizations need comprehensive visibility of Network and IT applications performance. If you business is up and running, it shows your infrastructure is running efficiently. Result is – your customers are getting uninterrupted services 24*7*365.

Silver NOC offers state-of-the-art intelligent real time Network Operation Centre(NOC) providing remote monitoring services with highest uptime to your business across the globe.

The Silvertouch approach to Managed Network Services

Identifying the Functional Need
Focus on Outcomes (Metrics and Measures)
Alignment with Objectives and Mission
The right approach to SLAs; Pros and Cons
Communications (Visibility, Transparency, Trust)

Silver Touch has proven business model for following market segment.

Being in the business of managed services, SIs know what are client’s pain and requirements. Only they need strong offshore partner who can help them to be more competitive in local grounds. Silver Touch Partner Program is specially designed for that.

	Improve value chain in Managed IT services
	Get competitive locally by outsourcing to Silver NOC
	Provide services with proven ISO standards complaint processes

With wafer thin margins, Web Hosting business has reached to its maturity with tremendous global competition. In this scenario, Silver NOC can provide additional edge to web hosting companies by helping them managing their day-to-day activities from India.

	247365 support
	India Advantage of outsourcing
	Peace of mind from routine, time and resource consuming activities like ticketing management

If you are medium to large scale IT infrastructure company, Silver NOC is the solution to manage your infrastructure remotely.

	Faster Return on Investment
	Get technology capabilities
	Dedicated support team seating in offshore, near-shore NOC and hence reduced cost of support

Find out how Silver NOC can deliver uptime to your organization, 24 hours a day, 7 days a week.