Build Operate & Transfer

This is the most typical business model adapted while setting up an ODC. The initial phase is the Build Phase in which an ODC is set up matching the clientele prerequisites i.e. the physical infrastructure such as office equipment and the complete development environment. Every particular need of the client is catered by supplying the resources for work and manage the entire ODC. Consequently, the client is free from daily hassles of managing and supervising an entire ODC.

After this phase is accomplished, the next phase is to kick-start the ODC. The execution or Operational Phase sets up the implementation of the functional process which is a crucial is to handle. Critical evaluation is done to set up the Communication protocol, Operational Efficiency/Reporting Structure, Specific roles and responsibilities are assigned to specific programmers. The following detailed aspects are taken care of in the Operation Phase:

Recruitment:For successful project implementations, Silver ODC recruits the most talented and skilled employees to be part of global offerings.The client and the service provider decide upon the terms and conditions of the Performance Appraisal of employees that depends on their overall performance, capabilities and contributions.

Security: Silver ODC understands customer's security concerns, hence, provides server security, biometric access, firewall protection, anti-virus protection, to safeguard crucial data.

Bridging cross cultural gap: Elimination of cross culture difference is achieved by visit of employees to the client's country and/or client-side employees visiting the offshore development center with the aim of sharing work tactics, sharing of technical knowledge, exchange of useful information to make the project better.

Intellectual Property Rights (IPR): Employees in-agreement with the back-to-back contract policies are hired and passed on the rights and obligations of carrying out work for the client, enabling them access to critical information with a trust that they will use it for the betterment of making the project a success and not misuse it.

Management Review: We, at Silver ODC carry out Management Review on quarterly basis. Future plans are discussed and analyzed along with product roll-outs, visibility check etc. under the review to work on bettering every possible area.

Finally, once the project is successfully completed, an option is given to the client to take over the ownership of the office set up. All necessary legal compliances are adhered to and assisted by Silver Touch and we continue to help with the management of the office from our end. This gives you a feel of owing a branch office rather than a mere development center without the hassles of day to day management and operational issues.

Benefits

• Large IT talent pool in India with English speaking skills
• Full control over operation of India center
• Utmost transparency in day-to-day operations
• Expedited Go-to market
• Multi technology diversification
• Lower marginal capital investment to operating expenses
• Multinational operation exposure
• Improved cross culture manpower
• CMMi-5 complaint processes
• Long term business sustainability

Virtual In House

Under Virtual In-house, we assist our clients to fulfill their software development outsourcing requirements under our skilled and dedicated software developers, to build a state-of-the-art software by working from our fully equipped lab located in India. Our expert developers will be at your service from the initial phase of gathering requirements till the entire software application is completed and delivered to you or your clients. This will take care of any immediate requirement of outsourced software development during the year. Our creative offshore software developers will work for your virtual software development, under your guidance. We will help you in following ways to setup your virtual Secondment which will be operational in India.

• Our HR team will mobilize the resources to put on your project.
• We will setup the complete infrastructure required for development, including desktops, servers, internet connectivity, printers, scanners, web cameras, video conferencing, etc.
• Project Management Tool – this software is developed to give you controlling power of our team by monitoring their daily tasks.
• Our retention mechanism and bench policy will ensure uninterrupted software development for your projects.
• DO you want to venture into newer technologies? – No worries. We will give you developers for any technology required by you. Isn’t it peace of mind?
• We will build strong capability of yours in software development with hassle free operation.